CAM E-Store frequently asked questions

Why don't your frames include hardware?

Because there is no standard hardware across all vehicles we cannot predict which screw will work for each consumer. However, we do offer a universal hardware mounting kit featuring the most common hardware used on many vehicles. We do include our patented hardware hiders with every frame and we recommend using stainless steel mounting hardware with these caps.

What is the maximum screw head size your hardware hider can accommodate?

Our hardware hiders can accommodate a screw with a head of approx. 0.50" (0.4697" to be exact, or 11.93 mm for our friends across the pond).

WHAT IS THE THICKNESS OF YOUR LICENSE PLATE FRAMES?

Our license plate frame thickness is 0.275” which can vary slightly due to the range in material thickness. This is measured at the back side plate holding tabs

How long after I order will my item ship?

Orders are processed in 24-48 hours and tracking is provided as soon as it is processed for shipment. All shipments are processed from our Southern California facility.

What is your warranty?

Please see the Camisasca Guarantee for more details.

What is your return policy?

Please see the Camisasca Guarantee for more details.

Do you ship to Canada?

Yes, our shipping costs include the transportation, custom clearance and duties. If there is a discrepancy between the estimated shipping charges and the actual rates, we will refund the difference.

What is included in the Universal Mounting Kit?

Our mounting kit includes four different stainless steel screw varieties (2 of each) compatible with most vehicles.

They are as follows:

(2) 12-24 x 3/4” stainless steel Phillips Pan Machine screw
(2) 12 x 1" stainless steel Phillips Pan A-Point screw
(2) M6 x 16MM stainless steel slotted cheesehead screw
(2) M5 x 14MM stainless steel Phillips Pan screw
(2) M6 Serrated Flanged Nut 18-8 SS
(2) .50" x .266" x .050" flat stainless steel washers
(2) .625” x .250” x .210” adhesive backed neoprene spacers

If you have questions regarding what mounting hardware is required for your vehicle, please contact your local dealership.

Can I purchase a vehicle manufacturer frame?

Unfortunately, these protected trademark products are private labeled for these manufacturers under exclusive arrangements, and are for their internal distribution programs. They are however available through authorized agents, which includes vehicle dealerships, websites, and factory direct web stores throughout North America and the rest of the world. If you have difficulty finding an authorized supplier, please view our blog post covering where to purchase these OEM frames or reach out to us for assistance.

What frame style is BEST FOR my region?

Please see our “United States License Plate Regulations” blog post.

How do I correctly install your PRODUCTS?

i’m having trouble removing my security caps, what do i do?

We’re sorry you are having trouble. Please reach out to our Sales Team HERE or below for Helpful Tips on effective removal. Remember there’s a key characteristic only covered on the packaging, and not published online for optimal security. Keep in mind, if they are hard for you to remove, they’re nearly impossible for the bad guys!

What makes your frames different from your competitors?

Our 40+ years of experience in manufacturing quality metal license plate frames, along with our direct private label vehicle manufacture supply programs, has made us the industry experts on this product line. All this experience has been channeled into the design, materials, and manufacturing processes we use to produce our line of frames. Below are a few of these quality features for your consideration when you choose a US license plate frame.

1. We use only the highest grade of rust free 304 stainless steel, which compared to other lower grades of stainless steel like 400 series has a very low iron content. This grade of 300 series stainless steel is also supplemented with the addition of corrosion resistant nickel. The combination of materials to produce 300 series non-magnetic stainless steel makes this grade extremely corrosion resistant, and able to withstand the many harsh environments that your frame will be exposed to. Do not be fooled by other stainless steel frames available on the market, as not all grades of stainless steel are alike!

2. We use 20 gauge thick material to ensure that the frame is rigid enough to protect your plate against the perils of car washes, road debris, and parking lot mishaps. And, all of our frames are edged deburred to remove sharp edges to avoid handling concerns during installation and hand car washes. Many of our competitors use thinner gauges of stainless steel without deburring the sharp edges, ouch!

3. Our frame designs have been fine tuned to fit all 50 US State plates including Canada. The variety of frame styles we offer guarantees we have a frame to meet all of your local DMV requirements, such as issues of blocking important plate information, and register tags locations. Additional features like our backside lower plate holding tabs, and slotted frame mounting holes ensure a perfect fit and a secured license plate within the frame. Having the wrong DMV compliant frame style and an improper fit on your vehicle can be a real bummer!

4. All of our frames include our “patented hardware hider caps”, and upper and lower license plate anti-vibration spacers. These added installation aids assist to create a cleaner looking frame by hiding away ugly mounting screws, and the plate spacers assist in a vibration free plate and frame combination. Quality is measured in these sort of fine details, no other competitor measures up!